How much does this cost for delivery?
There are a number of delivery options available so the price of delivery will vary depending on your chosen timeframe and the size of your parcel. This will be calculated at checkout so you will know your total before checkout.
Can I choose a day for delivery?
We dispatch via Royal Mail and so delivery speed is dictated by this service. We aim for same or next day dispatch so you can begin enjoying your new purchase as soon as possible and so selecting a delivery day is unfortunately not possible.
Can I track my order?
We send our orders via Royal Mail and generate reference numbers so you can trace your parcel on its journey to your door. You can follow your order’s progress using your reference number on our ‘Track Your Order’ page. At the time of dispatch we send an email to you letting you know your parcel is on the way, so you know the wait is almost over!
Can I cancel my order?
If your order has not yet been dispatched, please contact our customer service team for further assistance and we will do our best to help. It might not be possible to cancel your order if it is being dispatched imminently, in which case you can arrange a return once your item has arrived at your home through our normal returns process.
What payment methods are accepted?
You can arrange payment for your fabulous new products using a credit or debit card from major card issuers, including Visa and Mastercard. Our website uses safe and secure payment systems to ensure your details are kept safe so you can shop in confidence knowing your card details are secure and will be used only in the processing of your order.